In 2011, 90% of Edinans rated their quality of life as “excellent”. In 2019, only 50%.


2011 Quality of Life Survey (Shortcut: Page 1, Question 4) LINK

2019 Quality of Life Survey (Shortcut: Page 52) LINK


The City has engaged outside firms to survey representative samples of Edina residents on issues related to City staff and City governance performance. Surveys have been performed in odd-numbered years since 2011.

Here are some highlights of the 2019 survey results and comparisons to earlier surveys:

  • 98% of residents rate overall quality of life in Edina as “good" or “excellent," but the number of residents who rate it as “excellent” has been going down — from 90% in 2011 to 50% in 2019.

  • The most serious issue facing Edina in 2019, with 35%, was “Housing concerns (teardowns, overdevelopment, affordability, etc.). In contrast, in 2011, the most serious issue was “nothing” (32%), followed by “lack of redevelopment” (13%). Traffic and infrastructure is the most serious issue for 16% of residents. This year, “Growth/overcrowding” made it onto the list of concerns, with 7% saying it is the most serious issue.

  • Most community characteristics received high marks, especially “cleanliness of Edina” and “shopping opportunities,” which received “excellent” ratings from a majority of residents. Community characteristics that received overall lower marks were traffic flow on major streets, cost of living in Edina, variety of housing options, ease of public parking, overall commercial redevelopment, overall residential redevelopment, and availability of affordable housing.

  • Residents were asked if the city is generally heading in the right direction or on the wrong track. In 2011, 92% said Edina was heading in the right direction. That number has steadily gone down. In 2019, only 57% of residents say Edina is heading in the right direction. In 2019, the top reason for saying Edina is on the wrong track is “Poor development/overbuilding/density” (49%, up from 26% two years ago). In contrast, the top reason for saying Edina was on the wrong track in 2011 was “Lack of redevelopment” (39%).

  • Only 50% of residents think they could have a say in how things are run in the community, other than voting. This is down from 64% in 2015 and 84% in 2013. The top reasons for residents thinking they could not have a say were “public voice not heard/listened to” (33%) and “decisions are predetermined” (23%).

  • Sixty-percent rated “overall confidence in Edina government” as “excellent” or “good” — down nine points from two years ago.

  • Fifty-eight percent rated city government “generally acting in the best interests of the community” as “excellent” or “good” — down 11 points two years ago.

  • Fifty-four percent rated city government “treating all residents fairly” “excellent” or “good” — down 15 points from two years ago.

  • Those rating the value of city services for taxes paid as “excellent” has trended up — from 17% in 2011 to 23% in 2019. At the same time, those rating value as “fair” or “poor” has also trended up, from 6% to 16% (fair) and from 1% to 4% (poor).

  • Despite satisfaction with city employees and city services, fewer residents are willing to pay more in taxes to maintain city services at the same level. Only 39% of residents would support paying more. Those who would “strongly support” paying more declined from 16% in 2015 to 5% this year.